chacha7611 Posté(e) le 16 mai 2009 Signaler Posté(e) le 16 mai 2009 Bonjour à tous, me voici présent avec un nouveau petit travail. J'espère qu'il est meilleur que le précédent... Cordialement, Alf Smith ATMOS Air-Conditioning Equipment 12 Yarmouth Gardens Stevenage SG2 5LK Fred Edgerton PGA 23 Alexandra Road Bournemouth BH4 7NB 5 December Dear Mr. Edgerton, We are very sorry to hear that you have experienced problems with one of our products: the Delux Cool & Heat-4000. Moreover, this product is one of our best products, since we have launched this product three years ago; this is the first time we hear that this kind of problem appears. One of our engineers told me that it can be due to a problem during the installation. It may be that the operating instructions were not followed by the person who installed the Delux Cool & Heat-4000. However, we have already prepared a new product for you with the same options and you will receive it in a few days. Moreover, we will contact you by phone to arrange a meeting with an engineer of our company to install the system and to check if there is no problem with this new unit. If you have any problems or questions, you can contact me by e-mail: a.smith@atmos.com , by phone +33678594939 or at the address mentioned above. We look forward to doing further business with you. Yours sincerely, Alf Smith Atmos Air-Conditioning Equipment
E-Bahut Jean B Posté(e) le 16 mai 2009 E-Bahut Signaler Posté(e) le 16 mai 2009 Bonjour, Bonjour à tous, me voici présent avec un nouveau petit travail. J'espère qu'il est meilleur que le précédent... Cordialement, Alf Smith ATMOS Air-Conditioning Equipment 12 Yarmouth Gardens Stevenage SG2 5LK Fred Edgerton PGA 23 Alexandra Road Bournemouth BH4 7NB 5 December Dear Mr. Edgerton, We are very sorry to hear that you have experienced problems with one of our products: the Delux Cool & Heat-4000. Moreover, <this product> it is one of our best products since we<have> launched <this product> it three years ago; this is the first time we hear that this kind of problem appears. One of our engineers told me that it can be due to a problem during the installation. It may be that the operating instructions were not followed by the person who installed the Delux Cool & Heat-4000. However, we have already prepared a new product for you with the same options and you will receive it in a few days. Moreover, we will contact you by phone to arrange a meeting with an engineer of our company to install the system and (to) check if there is no problem with this new unit. If you have any problems or questions, you can contact me by e-mail: a.smith@atmos.com , by phone +33678594939 or at the address mentioned above. We look forward to doing further business with you. Yours sincerely, Alf Smith Atmos Air-Conditioning Equipment
chacha7611 Posté(e) le 16 mai 2009 Auteur Signaler Posté(e) le 16 mai 2009 It seems to be better than the last one . Thank you for your help You surely meant the previous one because I hope it won't be the last for you!
Messages recommandés
Archivé
Ce sujet est désormais archivé et ne peut plus recevoir de nouvelles réponses.